Privacy Policy
This policy explains how GS ENTERTAINMENT GLOBAL LLC (“PokerSharp”, “we”, “us”) handles information when you use the PokerSharp application and related services.
Information we process
- Account information: your Sign in with Apple account identifier and, when Apple supplies it and you choose to share it, your email or relay email address.
- Learning and gameplay information: lesson answers and completions, XP, streaks, quests, league position, practice and simulated-table results, qualification progress, and settings needed to provide and synchronize the service.
- Subscription information: Apple product and transaction identifiers, entitlement status, subscription dates, renewals, cancellations, refunds, and revocations. Apple processes your payment method; we do not receive your full payment-card details.
- Operational and security logs: short-lived request timestamps, route and response status, network address, and security events reasonably needed to deliver, protect, and troubleshoot the service. We do not use this information for advertising or cross-app tracking.
How we use information
Optional review history and advice reports: in Review mistakes you can choose to sync the decision history visible on your device with your signed-in account. This includes the situation, answer, explanation, and content/engine version, but strips device and session identifiers. History sync is off by default; turning it off stops future transfers. Separately, you can preview and explicitly send a single advice report to support. These features do not send your unrelated hands or payment credentials. Local poker evaluation does not require a server request for each move.
We use information to create and secure your account; provide lessons, coaching, statistics, subscriptions, progress synchronization, quests and leagues; restore purchases; prevent abuse; diagnose failures; answer support requests; and comply with legal obligations.
Service providers
We use Apple for identity and in-app purchases, Supabase for authentication and managed database services, and Google Cloud for application hosting. These providers process information under their own terms and our service arrangements. We do not sell personal information or use it for third-party advertising, and we do not track you across other companies’ apps or websites.
Retention and deletion
Optional synced review history is limited to the latest 5,000 records per account and 12 months. Advice reports are limited to the latest 500 per account and 12 months. Both are included in account deletion. Local learning counters stay on your device and are not uploaded by review-history sync. Practice reminders are optional local notifications; their schedule remains on your device and can be switched off in Profile.
We retain account and learning information while your account is active and only as long afterward as reasonably required for security, dispute resolution, tax, accounting, or other legal obligations. You may initiate deletion inside PokerSharp under Profile › Account › Delete Account. Deletion revokes the stored Sign in with Apple credential and removes your account and associated app data except records we must retain by law. We retain only a keyed, irreversible digest of the deleted service identifier to prevent an expired token or delayed purchase notice from silently recreating the deleted account; it is not used to identify, contact, or profile you. Deleting PokerSharp does not itself cancel an Apple subscription; use Apple’s subscription-management screen to cancel recurring billing.
Your choices and rights
You may review or correct profile information in the app, request access or correction, delete your account, or contact us about privacy rights available in your jurisdiction. We will verify requests before acting on them.
Children
PokerSharp is an educational simulation of poker and is not directed to children. The App Store displays the age rating that applies in each region.
International processing and security
Information may be processed where we or our service providers operate. We use access controls, encrypted network transport, limited database roles, signed Apple transactions, and other reasonable safeguards, but no system can guarantee absolute security.
Changes
We may update this policy and will post the updated effective date. Material changes will be communicated as required by law.
Contact
Questions and rights requests: info@gsentertainmentglobal.com. Postal contact: 131 Continental Drive, Suite 301, Newark, DE 19713, USA.